Umo Rewards for Transit Agencies

Getting Started for Transit Agencies

• FAQs for Transit Agencies
• Activate Your Transit Agency Account
• About Your Umo Rewards Transit Account
• Modify Your Contract
• Terminate or Reactivate Your Account
• Umo Rewards Loyalty Plan Template

Account and User Management for Transit Agencies

• About User Activation and User Management
• Modify Your Account
• Add a Transit Agency User
• Modify a User Account
• Remove a User Account
• Change User Name

Loyalty Campaigns for Transit Agencies

• Create a New Loyalty Campaign
• Modify a Loyalty Campaign
• Adjust a Loyalty Campaign's Budget
• Pause or End a Loyalty Campaign
• About Managing Loyalty Campaigns
• Review a Loyalty Campaign

About Umo Rewards

• Umo Rewards Overview
• How It Works
• FAQs for Umo Rewards Customers
• Terms and Acronyms

Manage Umo Rewards User Accounts

• How Riders Can View Their Stars Balances
• How Riders Can View Their Stars History
• How Riders Can View their Card-Link Rewards Summary
• How Riders Can Opt Out of Umo Rewards

How Riders Earn Umo Rewards Stars

• How Riders Earn Stars When They Join
• How Riders Earn Stars When They Complete Their Profiles
• How Riders Earn Stars When They Take Public Transit
• How Riders Earn Stars When They Spend

About Card-Linked Offers

• About Card-Linked Rewards
• How Card-Linked Umo Stars Offers Work
• How Riders Earn Star Rewards with Card-Linked Offers
• When Riders Should Expect Their Stars to Be Credited
• Submit a Missing-Stars Request
• Card-Linked Rewards Privacy and Data Security

How Riders Redeem Umo Rewards Stars

• How Riders Redeem Stars for a Transit Stored Value
• How Riders Redeem Stars for Passes

Ad Campaign KPIs and Data Reporting

• Ad Campaign KPIs for Transit Agencies
• Data Reporting for Transit Agencies

Campaign Pricing Models, Financial Settlement and Other Claims

• Ad Campaign Pricing Models
• Financial Settlement
• Other Claims

Support Tickets for Transit Agencies

• Create a Support Ticket (Transit Agencies)
• Modify an Existing Ticket
• View Your Ticket Status
• Contact Umo Rewards Regarding a Support Ticket