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Create a Support Ticket (Advertisers)

  • Updated

document-icon.png For a list of ticket category guidelines, see Ticket Category Guidelines.  

  1. Log in to the Umo Rewards Support Portal at https://ctscubic.service-now.com/.
  2. Under Umo Rewards Self-service in the left navigation bar, click Create a support ticket.
  3. Click New Advertiser Ticket. 
  4. On the New Advertiser Ticket page, fill in the ticket form. 
  5. Click Submit. 

contact-support.png Once we have received your support ticket, we will contact you with a solution within 1 business day from our receipt of your request.