You can pause or end an existing live campaign by submitting a ticket in our Support Portal.
Pause a campaign
To pause an existing live campaign, please submit a ticket in our Support Portal.
Please include the following details:
- Your name and email
- Your company name and Umo Rewards account ID
- Campaign name and ID
- Expected campaign paused date
We will respond to your request within 1 business day.
End a Campaign
To end an existing live campaign, please submit a ticket in our Support Portal. Please include the following details:
- Your name and email
- Your company name and Umo Rewards account ID
- Campaign name and ID
- Expected campaign end date
We will respond to your request within 1 business day.
For information on submitting a ticket in the Support Portal, see Create a Support Ticket.