You can request that a new user be added to your Umo Rewards transit account by submitting a ticket in our Support Portal.
Please include the following details:
- Your name
- Your company name and Umo Rewards account ID
- Full name and email address of the new user you want to add
Once we have processed the new-user request, we will send them a welcome email with an activation link to set up their user account within 1 business day from our receipt of the request.
For information on submitting a ticket in the Support Portal, see Create a Support Ticket.